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As backend IT systems struggle to cope with increase and surges in demand, the risk of a degraded customer experience is growing. Added to this, the rapid rise in parcel delivery due to increased on-line ordering and, most recently, the pandemic is delivering its own headaches to the logistics industry.


This was the problem facing a major logistics company, who sought the expertise of YoppWorks. Working closely

with the client, we are planning and building a Next Generation Track and Trace system from the ground

up, based on industry-leading expertise in Reactive Systems Architecture. This will help the client to remain a

leader in the logistics market.


The Challenge
An aging Commercial Off the Shelf (COTS) Event Management System with a very limited message throughput, event processing straining under the weight of additional features, and parcel volume increase – these and other factors produced the perfect storm.

The Solution
The YoppWorks team addressed the areas of: De-risking system outages in peak periods; scaling with business demand; and equipping the system enable strategic business. A new system is being developed using YoppWorks Reactive Horizons – our proven methodology to Plan, Build and optionally Run next-generation systems based on Reactive Architecture and cloud native microservices.

The Results
With the new system expected to scale to around 10000 events per second, and our in-depth client engagement yielding rapid demonstration of value, our client is already seeing clear business benefits on the horizon.

New areas crucial to modern logistics including: Analytics-as-a-Service, Logistics Control Towers, Less-Than-Load (LTL), shared transport and future delivery methods, as well as Multi-Enterprise Supply Chain Networks (MESCBN) for end-to-end, upstream and downstream information sharing will all benefit from this new Reactive Systems Architecture.

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